Refund policy

Last updated: March 2026

At DealHang, we want our customers to be satisfied with their purchases. If you are not completely happy with your order, you may request a return or refund according to the policy below.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase is required.

Certain items may not be eligible for return, including:

• Items damaged due to misuse
• Products without original packaging
• Clearance or final sale items (if applicable)

Return Process

To initiate a return, please contact our support team with your order number and reason for return.

Once your return request is approved, we will provide instructions on how to send the product back.

Customers may be responsible for return shipping costs, unless the product is defective or incorrect.

Refunds

After we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved:

• Your refund will be processed to your original payment method.
• Refunds typically take 5–10 business days to reflect in your account, depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the product
• A brief description of the issue

We will arrange a replacement or full refund where applicable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our support team.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@dealhang.com
Website: DealHang.com