Shipping policy

Shipping Policy

Last Updated: August, 2026

At DealHang, we aim to process and deliver your orders as efficiently as possible.

1. Order Processing

Orders are generally processed within [1–2] business days after successful payment confirmation.

Orders may take longer to process during sales, holidays, high-demand periods, or due to circumstances beyond our reasonable control.

2. Delivery Time

Estimated delivery time is generally:

[4-5] business days

Delivery estimates may vary depending on the destination, courier service, product availability, and other circumstances.

The estimated delivery period will be communicated during checkout or through order/shipping updates where available.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products, orders, locations, or promotional periods.

4. Order Tracking

Where tracking is available, we will provide tracking information after the order has been dispatched.

Tracking information may take some time to become active after dispatch.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including applicable PIN code and contact number.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping or re-delivery charges may apply where permitted.

6. Delayed Deliveries

Delivery dates are estimates and are not guaranteed unless specifically stated otherwise.

Delays may occur because of:

  • Courier or logistics issues
  • Weather conditions
  • Natural disasters
  • Public holidays
  • Strikes or transportation disruptions
  • Incorrect address information
  • High order volumes
  • Government restrictions
  • Other circumstances beyond our reasonable control

If an order is significantly delayed, please contact us at support@gmail.com.

7. Lost or Damaged Shipments

If your package appears damaged at delivery, please document the condition of the package and contact us as soon as reasonably possible.

If your order is marked as delivered but you have not received it, contact us at support@gmail.com with your order number so that we can investigate with the relevant logistics provider.

8. International Shipping

International shipping is available only where specifically offered at checkout.

Customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country where applicable.

9. Contact

For shipping questions:

DealHang
Email: support@gmail.com
Phone: [0123456789]